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After about a month into Cindy's program, I knew I had the right coach for my practice. Cindy started saying the things I needed to hear, not the things I wanted to hear. I have had other practice consultants help me in the past, but because of the isolated area I practice in, communication had been difficult and costly. When Cindy accepts you as a client, she works with you to ensure that you get the attention that you need to succeed. She does not nickel and dime you for every question you may have outside of your scheduled meeting.
The second year of Cindy's guidance has yielded even better results than the first. Our production and collections have increased, our lost appointment time and the amount of days worked have decreased and my staff is really coming together as a team.
If you are ready to make a few changes to enhance your practice or need some major overhaul, please put Cindy at the top of your list. She has the talent to help you realize your dreams.
Jonathan K. Lau, DDS
Wailuku, Maui, Hawaii
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Cindy Ishimoto began working with me and my staff in 1998. Through Cindy's teaching and guidance, our practice has tripled in production, and is continuing to experience accelerated growth. Cindy's mentoring has made this occur more comfortably for me by getting to know my practice style and personality. Her suggestions allow me to practice dentistry with the level of moral and ethical standards that I feel are fundamental.
I feel that I have grown tremendously on a professional and personal level through knowing Cindy Ishimoto. I had tried different dental consultants before her, and never quite felt that the suggestions they presented were ones that I could carry out or they challenged my belief systems. Her ability to intuitively "read" people and evaluate situations: makes it possible for her to tailor a practice plan. This is a realistic plan that can be adopted and carried out throughout the practice's career. I would recommend her highly to anyone who is serious about taking their practice the next level.
Susan S. Smith, DMD
Portland, Oregon
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What is a true professional? One who consistently practices excellence in his or her area or expertise with unwavering commitment and enthusiasm. This is Cindy Ishimoto.
In today's dental office it is so easy to get overwhelmed by the red tape and details but Cindy has the knowledge and skills to help most any practice excel. She is a lifetime student herself staying on the cutting edge with her materials. She is practical and efficient by nature and is a master communicator whether as a group speaker, in-office consultant or confidante to the doctor.
She is a gifted problem solver, always with the goal to teach others to lead themselves the next time around. She is reliable, caring and available always in touch as you implement a new idea or system. She is about win/win situations between doctors and staff members, which promotes team harmony, essential to long-term success.
Cindy's experiences have allowed her a complete perspective of the dynamics of private practice. She has a very clear vision of how proven systems managed by appropriate staff can allow a dentist to reach higher levels of quality, productivity, and ultimately a more balance life.
Randall H. Sasaki, DDS
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It is my pleasure to highly recommend Cindy Ishimoto as a dental consultant. She has worked for me as a dental consultant since December of 1991. She has made a tremendous difference in my practice and has helped my office achieve its major goals. She is organized, thorough, perceptive and knowledgeable in evaluating my practice. She has given me great advice and guidance in the practice management area, which has allowed my staff and I to excel. Cindy has been invaluable in offering great advice in maintaining teamwork, high morale, excellent patient services and a wonderful working environment.
I highly recommend Cindy Ishimoto as a dental consultant. I think anyone would be very lucky to have her as a dental consultant and friend.
Clyde S. Umaki, DDS MS
Periodontal and Implant Associates of Hawaii
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I have had the sincere privilege of working with Cindy Ishimoto for the past fifteen years. Some of my peers may wonder, how one consultant can provide continuous growth and success to a practice after all these years. Well, I believe that the pursuit of excellence is a never-ending process. This is what she has instilled within me, and what makes her unique among dental consultants. Cindy has boundless energy, and loves working with the staff. She takes an active role in inspiring us to keep challenging ourselves, and to serve our patients exceeding their expectations.
Cindy has created systems within our practice that help us function efficiently to provide our patients with the highest quality of care, from their initial phone call, to treatment completions and maintenance. With a thorough understanding of our practice mission statement and goals, Cindy tailors these systems specifically to our practice needs.
With Cindy's guidance, we have developed into a great team that enjoys serving our patients and improving their quality of life.
Warren H. Ohira, DDS
Honolulu, Hawaii
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Ms. Ishimoto is very professional and addresses office problems tactfully but precisely. She understands what we need even when we are not certain of that need ourselves. She has new ideas for public relations regarding specific areas in an established office and is invaluable as a constant source of ideas in our ever-changing practice.
We always have several questions that involve new or current technology, she usually has the answer for us or has an unlimited supply of contacts that she can obtain this information from. They include the top professional in each of the related industries.
Each year we depart from a week long seminar with new energy and look forward to implementing suggestions for the continued success of our practice. We find it comforting to put the future of our practice in her very competent hands.
Keith J. Poulsen, DDS PC
Pediatric Dentistry ~ Salt Lake City, Utah
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When I first considered hiring Cindy Ishimoto I knew that our office should be doing a lot better than it was but I didn't know how to get it there alone. Hiring Cindy was a big decision and a big investment. Looking back on it now it seems like a "no brainer." I think most dentists, myself included, are a lot faster to spend big dollars on some new high tech equipment than on something seemingly less tangible (i.e., dental practice consulting). This type of thinking is a big mistake!
I have taken tons of CE courses, watched hours of dental videos, and even hired other consultants but nothing else even compares to the changes that you were able to make in my practice. Without a doubt hiring you was the best investment in my practice I ever made.
Declan J. Devereux, DDS
Cosmetic and Aesthetic Dentistry
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